Terms and conditions

Terms and Conditions of Use and Sale

Thank you for visiting our website. Please ensure that you read the Terms and Conditions presented on this page carefully, as any use of this website signifies your acceptance of the Terms and Conditions presented herein.

  1. TERMS AND CONDITIONS

These Terms and Conditions dictate the rules for visiting and purchasing products from the MINI-ME online store, available through the website www.mini-me.pt, in accordance with article 4 of Decree Law no. 24/2014 of 14 February, which establishes pre-contractual information relating to contracts concluded remotely.

These Terms and Conditions apply to all agreements and relationships concluded between Mini-Me and any Customer who places orders through this website.

By using the Mini-Me online store, you imply full acceptance and agreement with all parameters present in the Terms and Conditions described, as well as the Privacy Policy in force at the time you access the Mini-Me store.

If you do not accept, in part or in full, any of the stipulated conditions, you should not make purchases at the Mini-Me store. By accessing and making purchases at this store, you are committing and taking responsibility for respecting the conditions set out on this page and in the Privacy Policy.

Mini-Me reserves the right to update and change the Terms and Conditions without prior notice. It is advisable to check the Terms and Conditions periodically for any changes or updates.

  1. Company Identification

The sale of goods through this website is carried out by Mini-Me, Unipessoal, lda, registered trademark Mini-Me, a Portuguese company with a store at Rua São Sebastião 16, in Rio Maior, with tax identification number 517 156 857, mobile number 91 094 17 82 (call to national mobile network) and email ola@mini-me.pt .

  1. Product Information and Contents

All products have a description with the information considered relevant about them, which may be supplemented with technical data sheets when made available by the supplier. All information about products, prices, specifications, promotional activities and services may be changed at any time by Mini-Me.

You can, whenever necessary, contact us via email at ola@mini-me.pt to clarify any questions.

  1. Personal Data Protection Policy

The collection of personal data by Mini-Me is exclusively intended for order processing, invoicing and statistical purposes, and will not be used for any other purpose or transferred to third parties. Mini-Me, in compliance with Law no. 67/98 of 26 October and the General Data Protection Regulation (Regulation EU 2016/679 of the European Parliament and of the Council of 27 April 2016), is committed to privacy and security in the processing and maintenance of each Customer's personal data. At any time, the Customer has the right to access, rectify, update and delete their personal data.

  1. Pricing Policy

The prices of products in the store www.mini-me.pt include VAT at the legal rate in force. Mini-Me reserves the right to change prices, without prior notice, and to subject its products to promotional campaigns. The user will pay the final amount at the order completion stage, with the shipping cost being calculated according to the amount and delivery destination. For more information, see Shipping and Deliveries.

  1. Payment Methods

Users of this website can choose from the following payment methods: Multibanco reference, MBWAY, Credit Card or bank transfer. For more information, see Payment Methods.

Users of this website may choose from the following available payment methods:

– Multibanco: After completing the purchase process, a bank reference will be made available. From that moment on, you will have 24 hours to make the payment. After this period, the reference and the respective order will be cancelled. You can make the payment through home banking, online Multibanco or at any ATM. Once the payment has been made, you will receive an email at the email address you provided with the respective confirmation of your payment.

– MBWAY: You can use the MB Way payment method to make purchases. All you have to do is select the MB WAY payment method, then enter your mobile phone number and finally confirm the transaction in the app. After payment, you will receive an email confirming your order.

– Credit Card (VISA, VISA ELECTRON, MASTERCARD): After entering your card details, the order will be confirmed by email.

– Bank transfer: requires sending proof of payment to the email ola@mini-me.pt indicating the order number in the subject. This transfer must be made within 24 hours. If it is not made, the order will be automatically cancelled.

  1. Shipping Costs, Deliveries, Deadlines, Guarantees and Liability

Mini-Me ships to mainland Portugal and the islands, via a carrier, with the shipping cost defined according to the value of the order and destination.

In mainland Portugal , for orders worth €50 or more, shipping is free . You can find more information about shipping prices here .

Orders are dispatched within 1-3 business days after payment confirmation. Whenever possible, orders placed before 1pm are dispatched on the same day. Orders are delivered via registered mail. You will receive an email with the tracking number so that you can make changes if you wish and/or track the delivery of your order.

Once your order has been shipped, it is usually delivered within 1-2 business days (in mainland Portugal). Delivery times may be longer during peak periods.

Please note that Mini-Me only ships orders on business days (between 1 and 2 business days after payment confirmation), so weekends and public holidays will not be taken into account when estimating the delivery time for your order. Please note that the dates indicated are estimates, so any delay in the shipping of items and delivery of orders, compared to the dates shown on the website, does not give rise to any right to compensation.

For more information, see Shipping and Deliveries.

Gift Wrapping

You can request gift wrapping for one or more items in your order by selecting this option when adding the item to your shopping cart. The cost of each gift wrapping is €0.60 (VAT incl.)

8. Exchanges and returns:

The following terms and conditions are only applicable to purchases made in this Online Store.

8.1. Right of free revocation

8.1.1. The Customer may return an item purchased through the Online Store whenever he/she wishes, in particular if he/she does not like it or it does not meet his/her expectations, or for exchange purposes if the measurements are not suitable, within a period of 14 days. In any case, as long as the item is in proper condition for use. The right of free withdrawal does not include, however, goods made according to the consumer's specifications or clearly personalized, and other cases excluded under the terms of article 17 of Decree Law no. 24/2014, of February 14.

It will be sufficient for the Customer to communicate with Mini-Me via email ola@mini-me.pt , communicating the exercise of the right of free resolution before the end of the 14-day resolution period.

The Customer must follow the procedure indicated by Mini-Me in response to the communication of free resolution and any costs arising from the return of the products will be borne by the Customer. In particular, the Customer will bear the full costs of returning the items in the event of exercising the right to free resolution of the contract. In the case of the return of goods that, by their nature, cannot have been sent by Mini-Me by post, the User must also bear Mini-Me's shipping costs which are set out in the table of shipping costs for orders.

Items must be returned in their original packaging with seals, labels, ribbons and any other elements of the item, packaging or presentation intact, otherwise we will not accept the exchange/return.

  • The items must be in perfect condition, as they were sent, with the box/packaging, the original labels and the respective invoice;
  • All material/packaging used to transport the order must be returned;
  • Items may not show signs of use or have been altered in any way (washed, sewn, cut, broken, damaged, etc.
  • Personal hygiene items cannot be returned once opened (e.g. pacifiers, toothbrushes).
Once the item is received and after checking that it is in perfect condition, we will issue a voucher for the value of the product, which you can use in our store. Shipping costs are the responsibility of the Customer, unless the error or defect is ours.
  1. Online Store Registration

In order to access a wider range of features, the User may register their profile on the website. To do so, the User must fill out a form, in which, in addition to optional elements, the following data must be provided: Name, surname, email, telephone number, tax number, address, city, postcode, country, district, consent. When registering on the website, your data and preferences will be saved so that they can be more easily used in future purchases. Only the elements necessary to allow for personalized service will be collected.

The user may also make a purchase without prior registration, providing only the data necessary to send the order.

After completing the registration, the user will be able to access his/her personal account and manage account settings, as well as access the history of orders made, respective invoices, as well as other preferences.

  1. Copyright

All content published on this website, including the design, texts, images and content presented under the Mini-Me brand, is protected by copyright, and any reproduction thereof requires prior authorization from the author. Improper use or commercial use of images may give rise to legal proceedings.

  1. Conflict Management

In the event of a consumer dispute, the consumer may use the European Online Dispute Resolution Platform, available at http://ec.europa.eu/consumers/odr or alternative consumer dispute resolution bodies. For more information, please consult the Consumer Portal .